DevOps Diaries
Episodes
78 episodes
078 — A beginners guide to great Salesforce DevOps
Salesforce DevOps doesn't have to be difficult. Patrick Müeller joins Jack on DevOps Diaries to discuss why.They get into why implementing a Salesforce DevOps tool is the easy part compared to getting a whole team on board, why admins ar...
077 — Why Data 360 is the real Agentforce challenge!
Claudia shares her three-step playbook for starting your Agentforce journey on solid ground.Think Agentforce is the hard part? For most teams, it's the warm-up act. Jack sits down with Claudia McPhail, a seven-year Gearset veteran who's...
076 — Say goodbye to Salesforce project failures.
If you've ever wondered why a project you worked incredibly hard on didn't land the way you hoped, this one's for you.Dan's whole career has been shaped trying to solve one of the biggest challenges in the Salesforce ecosystem: organisa...
075 — Why community is essential in Salesforce's AI-forward future
Jack sits down with Denise Carbone, two-decade Salesforce veteran, MVP, co-leader of the Chicago Admin User Group, and Director of Delivery at ImagineCRM. Denise has seen more of this ecosystem than almost anyone. From the pre-Trai...
074 — Make SOX audits easy with Salesforce DevOps!
Jack sits down with Tapan Patel, Gearset DevOps Leader for 2026 and DevOps Lead for the Salesforce practice at Braze, a publicly traded omnichannel platform where every change management decision is subject to SOX audit scrutiny. T...
073 — Mike Dickson: Successful Salesforce data strategy!
Tune in to hear everything from why data projects are chronically underestimated at the exec level, to what a proper data strategy actually looks like when you strip away the buzzwords. Mike gets practical on data migrations, data cleanup, and ...
072 — Mike Gerholdt: The future of Salesforce Admins
With agentic AI reshaping what it means to work in Salesforce, Mike Gerholdt makes a compelling case for why the role of a Salesforce Admin isn't shrinking, but shifting. The value was never really in the buttons Salesforce admins click, but in...
071 — Matt Dickens (CPO, Gearset): Moving beyond AI's veneer of value
After 70 episodes, Jack finally gets Gearset's CPO and co-founder Matt Dickens! The conversation goes deep on what it means to build something people want to use, as well as why most teams, whether they're building product or build...
070 — Paul Calf: From audit fail to DevOps pipeline success!
Jack sits down with Paul Calf (Salesforce Release Manager at Standard Life, and Gearset DevOps Leader for 2026) to talk through a decade-long Salesforce journey that took him from accidental admin to release manager. Paul gets candid about the ...
069 — Dan Barckley: Accidental admin, intentional architect!
What happens when you deploy to prod on a Friday and it starts firing emails to every customer? Dan Barckley has lived it — and it's why he's now a DevOps believer. In this episode: accidental admin origins, why simple beats complex every time,...
068 — Sam Crossland: Securing AI Code & Mastering DevOps Fundamentals
Sam Crossland returns to DevOps Diaries to dissect the evolving world of Salesforce development and AI-generated code. As artificial intelligence reshapes the coding landscape, Sam and Jack go beyond the hype to discuss the real risks and rewar...
067 — Nicolas Vuillamy: CTO, DevOps enthusiast, and open-source champion!
Jack sits down to talk all things Salesforce DevOps, open-source, and career development in an AI-forward world with Nicolas Vuillamy. They discuss the often-overlooked reality that DevOps is a mindset, not just a set of buttons to...
066 — Ana Moreno: Lessons from a Salesforce Release Engineer in DevSecOps!
Do you actually need a Release Engineer to manage Salesforce DevOps? Ana Moreno joins Jack to share her incredible (and truly accidental) journey from the world of art history to the heart of tech. Before they dive into release man...
065 — Aga Peryie: The truth about Salesforce backup, recovery & archiving!
"Data loss" is a phrase that strikes fear into the heart of every Salesforce professional. But what if you could face a data incident with calm and confidence?Jack speaks with Aga Peryie, Senior Product Manager at Gearset, about buildin...
064 — Raksha Sanganee: The secret to DevOps success is culture, not code!
What’s the most overlooked element in a successful DevOps strategy? According to Salesforce Architect and community leader Raksha Sanganee, it's culture.In this powerful episode of DevOps Diaries, Jack McCurdy sits down with Raksha to u...
063 — Conlan Morton-O'Rourke: Correction of Errors, Contractors, and Compliance!
In the world of tech, it’s easy to get lost in the code, the pipelines, and the deadlines. But what truly separates a good team from a great one? In this episode of DevOps Diaries, Conlan makes the case that it’s a culture built on trust and co...
062 — Alice Jessop: Mastering Salesforce Security
Is your Salesforce org as secure as you think? Many common configurations leave companies vulnerable, but mastering a few core principles can transform your security posture.In this episode of DevOps Diaries, Jack McCurdy is joined by T...
061 — Kurt Kemple: A masterclass in enablement and community driven product at Slack!
How does someone with a non-traditional background end up leading Developer Relations for a tech giant like Slack? In this episode, host Jack McCurdy dives deep into the incredible story of Kurt Kemple.Kurt pulls back the curtain on his...
060 — Andy Barrick: Observability for Salesforce, your secret weapon to stop firefighting!
How much has DevOps really changed since the AI boom? Are you truly observing your Salesforce org, or just reacting to fires? When do you pay down technical debt versus pushing for the next big feature?If you're asking these questions, ...
059 — Amy Oplinger Singh: What they don't teach you about a career in Salesforce!
Think you know the path to success in the Salesforce ecosystem? Think again. In this candid conversation, Jack McCurdy and dataimporter's Amy Oplinger-Singh pull back the curtain on the untold truths of a career in tech.From battling im...
058 — Jon Cline: Mastering the People Puzzle in DevOps!
In a tech-driven world, human connection is more critical than ever. In this episode of DevOps Diaries, Jack McCurdy sits down with Jon Cline to explore the power of a people-first approach in the Salesforce ecosystem and beyond. D...
057 — Dangsenpenan Nokshuwan — Beyond the Ecosystem: How One Analyst is Changing Lives
In this episode of DevOps Diaries, host Jack McCurdy sits down with Dangsenpenan, a Salesforce Analyst at RSPCA. Discover Dangsenpenan's inspiring self-taught journey into the Salesforce world and how he's paying it forward by founding West Afr...
056 — Jessica Riffe: The blueprint to scaling Salesforce & DevOps teams!
Ever wondered what it takes to climb the ladder from Salesforce developer to Salesforce architect to Salesforce manager in the complex and fast-paced ecosystem we live in? In this episode of DevOps Diaries, host Jack McCurdy sits ...
055 — Valerio Chang: Lessons from building the most trusted customer support team!
Valerio Chang from Gearset chats to Jack about the evolving landscape of customer support in SaaS companies. Valerio offers a behind-the-scenes look at how Gearset has built a world-class support team, leaning into the importance of truly under...
054 — Chris Starleaf: Get to grips with data governance!
Think database skills are dead in the Salesforce era? Think again. In this episode of DevOps Diaries, Jack McCurdy talks to Chris Starleaf of Zinc Partners, who argues they're more relevant than ever. Listen in as Chris shares insig...