DevOps Diaries
DevOps Diaries, brought to you by Gearset, is the podcast for Salesforce professionals to hear stories from folks in the Trailblazer ecosystem responsible for delivering awesome Salesforce implementations — the trials, tribulations, and successes. Hosted by Jack McCurdy.
Episodes
58 episodes
058 — Jon Cline: Mastering the People Puzzle in DevOps!
In a tech-driven world, human connection is more critical than ever. In this episode of DevOps Diaries, Jack McCurdy sits down with Jon Cline to explore the power of a people-first approach in the Salesforce ecosystem and beyond. D...
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Episode 58
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52:31
057 — Dangsenpenan Nokshuwan — Beyond the Ecosystem: How One Analyst is Changing Lives
In this episode of DevOps Diaries, host Jack McCurdy sits down with Dangsenpenan, a Salesforce Analyst at RSPCA. Discover Dangsenpenan's inspiring self-taught journey into the Salesforce world and how he's paying it forward by founding West Afr...
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56:10
056 — Jessica Riffe: The blueprint to scaling Salesforce & DevOps teams!
Ever wondered what it takes to climb the ladder from Salesforce developer to Salesforce architect to Salesforce manager in the complex and fast-paced ecosystem we live in? In this episode of DevOps Diaries, host Jack McCurdy sits ...
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Episode 56
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40:43
055 — Valerio Chang: Lessons from building the most trusted customer support team!
Valerio Chang from Gearset chats to Jack about the evolving landscape of customer support in SaaS companies. Valerio offers a behind-the-scenes look at how Gearset has built a world-class support team, leaning into the importance of truly under...
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45:38
054 — Chris Starleaf: Get to grips with data governance!
Think database skills are dead in the Salesforce era? Think again. In this episode of DevOps Diaries, Jack McCurdy talks to Chris Starleaf of Zinc Partners, who argues they're more relevant than ever. Listen in as Chris shares insig...
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Episode 54
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47:39
053 — Varun Kavoori: From chaos to control: How Okta nails Salesforce DevOps!
From his early days in the Salesforce ecosystem to becoming a driving force behind Okta’s DevOps strategy, Varun shares candid insights and hard-won lessons.Jack McCurdy sits down with Varun Kavoori, Principal Salesforce DevOps Engineer...
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Episode 53
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38:34
052 — Megan Tuano: The secret sauce in Salesforce business analysis!
Megan Tuano shares her unique journey into the tech industry, the importance of communication, questions, and the value of empathy in customer service. She discusses her experiences with Salesforce and the significance of building relat...
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Episode 52
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51:22
051 — Nathen Harvey: How to Measure Success in the Age of AI
How do DORA metrics apply to the unique challenges of Salesforce development? Join Jack McCurdy and Nathan Harvey as they dive into the evolving landscape of software delivery, exploring the intersection of platform engineering, AI, and human p...
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55:14
050 — Wade Wegner: The birth and evolution of SalesforceDX!
Wade Wegner was a key member of the team that helped reshape the developer landscape at Salesforce. In his conversation with Jack, Wade recounts his journey from navigating the once-dreaded development platform, to spearheading groundbreaking i...
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Episode 50
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52:02
049 — Ian Gotts & Jack Lavous: We did it! Practical advice for implementing Agentforce
Jack McCurdy is joined by Ian Gotts and Jack Lavous from Elements.cloud to discuss the transformative impact of Agentforce within the Salesforce ecosystem.In this episode we explore how Elements.cloud implemented Agentforce internally, ...
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54:34
048 — Mitch Spano: The hard truths about career progression!
Mitch Spano, Senior Application Engineering Manager at Google, shares his journey in the Salesforce ecosystem and discusses his early experiences with Salesforce, the importance of an engineering mindset, and how to advance your career in tech....
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Episode 48
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57:15
047 — Paul Battisson: DevOps gets worse before it gets better, tell them up front!
In this episode of DevOps Diaries, host Jack McCurdy welcomes Paul Battisson to discuss his 15-year journey in Salesforce. They explore the importance of saying yes to challenges, the evolution of the Salesforce platform, and the balance betwee...
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Episode 47
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56:28
046 — DevOps Diaries: "Best of" Part Two
In this episode of DevOps Diaries we cover some of the outstanding moments from DevOps Diaries in 2024. Hear about everything from artificial intelligence and Salesforce Flows, to Heroku and QA testing.You can expect snippets of convers...
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Episode 46
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29:35
045 — Jon Robinson: Quality Assurance, the white collar career for anarchists!
In this episode of DevOps Diaries, Jack McCurdy interviews John Robinson, a seasoned QA professional. They discus the significance of quality assurance (QA) in the Salesforce ecosystem, exploring the evolution of QA, the misconceptions surround...
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44:50
044 — Alba Rivas: Agentforce vs. Copilot, everything you need to know!
In this episode of DevOps Diaries, Jack McCurdy speaks with Alba Rivas, Principal Developer Advocate at Salesforce. They discuss Alba's journey in the Salesforce ecosystem, her role in engaging the developer community, and the evolving landscap...
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Episode 44
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50:37
043 — Dave Carroll: APIs, passion and trustworthiness. A recipe for Salesforce success!
In this episode of DevOps Diaries, Jack McCurdy sits down with Dave Carroll, a veteran in the Salesforce ecosystem. They discuss Dave's journey from being a Salesforce ISV partner to a key player at Salesforce for 21 years. Dave's mission has b...
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Episode 43
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59:33
042 — Todd Halfpenny: The bridge between admins and developers is empathy!
Todd Halfpenny is a Salesforce MVP, Golden Hoodie recipient, and community leader. His impact on the UK Salesforce community is extensive and far reaching. Todd co-leads the London Salesforce Developers user group, is an organizer of Salesforce...
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Episode 42
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53:25
041 — Inside Scoop: Why Clayton joined forces with Gearset
This week on DevOps Diaries, catch up on the recording of a game-changing moment in the world of Salesforce DevOps — Gearset has officially acquired Clayton.Join Jack McCurdy as he chats with Kevin Boyle (Gearset CEO and Co-Founder) and...
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Episode 41
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57:44
040 — Andy Utkan: The secrets you don't know about Salesforce Flow!
Andy Utkan is a Salesforce MVP, founder of Flow Canvas Academy, and a Salesforce Flows expert. His newsletter, Salesforce Break, has over 10,000 subscribers. His involvement in the Salesforce community has been profound, providing support and g...
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Episode 40
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40:42
039 — Steve Fouracre: How AI will eradicate Salesforce development as we know it!
Steve Fouracre is the founder of Self Evolving Software (SES), and Head of Salesforce Delivery at Metacube. Steve started his career in the Salesforce ecosystem as a Salesforce Developer, and grew to managing Salesforce development teams for so...
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Episode 39
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35:44
038 — Julián Duque: How to use Heroku for connected customer experiences!
Julián Duque is Principal Developer Advocate for Heroku at Salesforce. His background in Node.js allows him to think objectively about development on the Salesforce platform and how it scales. His work with Heroku gives him a unique perspective...
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Episode 38
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46:00
037 — Kevin Boyle: Growing Gearset, the CEO's Story!
Kevin Boyle, CEO of Gearset, joins Jack on this episode of DevOps Diaries. Kevin’s career has taken him from software engineering intern at Microsoft, to leading one of the most successful Salesforce ISV’s as CEO. His background gives him a uni...
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Episode 37
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45:45
036 — Daisy Garcia & Hannah Kahn: Women, give yourself permission to fail and learn!
Jack is joined by Daisy Garcia, CEO and founder of ImagineCRM, and Hannah Kahn, CRO at ImagineCRM. Daisy and Hannah share a love for philanthropy, and driving foundations and nonprofits to success through technology. Their love for their missio...
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Episode 36
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39:36
035 — DevOps Diaries best bits: Highlights from 2024 so far!
Over thirteen episodes in 2024, we’ve learnt a whole lot. About Salesforce, leadership, DevOps, and personal growth. To mark the half-way point in the year, Jack has compiled some of the best snippets from all thirteen episodes!Strap in...
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Episode 35
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50:49
034 — Abi Claus: Language is the API of the brain!
Abi Claus has been in the Salesforce ecosystem since 2011. She is passionate about spreading her knowledge to empower women in technology. She’s grown from a Salesforce admin to a Salesforce platform owner and director, and is now dedicated to ...
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Episode 34
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43:26